These Terms of Service (“Terms”) govern your use of the products, services, and website provided by Ring Networks Limited (“we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. General Information

Ring Networks Limited is a company specializing in the sale of CCTV cameras, networking products, security systems, and related services. We operate out of Junction Trade Center, 2nd floor, shop S-217, Nairobi, Kenya. You can contact us at info@ringnetworks.co.ke or +254710787843.

2. Products and Services

• Product Availability: All products and services offered by Ring Networks Limited are subject to availability. We reserve the right to discontinue or change the availability of any products at our discretion.
• Pricing: All prices are listed in Kenyan Shillings (KES) and are subject to change without notice. Prices include taxes, unless stated otherwise. We make every effort to ensure the accuracy of product pricing and descriptions but reserve the right to correct any errors.
• Product Description: We aim to provide accurate and up-to-date descriptions of our products and services. However, we do not warrant that product descriptions, images, or other content are entirely accurate, complete, or error-free.

3. Orders and Payments

• Order Confirmation: Once you place an order, you will receive an order confirmation email. This confirmation does not signify that we have accepted your order. Acceptance occurs once the order has been processed and shipped.
• Payment: Payment for all orders must be made in full before shipment. We accept various payment methods, including cash, bank transfers, and mobile money, depending on the product and location.

4. Returns and Refunds

• Return Policy: We accept returns within 14 days of the original purchase date. Items must be returned in their original condition and packaging. To initiate a return, you must visit our store at Junction Trade Center, 2nd floor, shop S-217, Nairobi.
• Refunds: If your return is approved, we will process a refund to your original payment method within 2-5 business days.
• Exchanges: We allow exchanges for faulty or defective products, or for an alternative product of equal value.

Please refer to our Refund and Return Policy for further details.

5. User Responsibilities

• Account Information: If you create an account with us, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized use of your account.
• Acceptable Use: You agree to use our website and services only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website and services.
• Prohibited Activities: You may not use our website or services for illegal activities, including but not limited to fraud, harassment, or violation of intellectual property rights.

6. Limitation of Liability

• Product Warranty: Our products come with a manufacturer’s warranty, but we are not responsible for defects caused by misuse or improper installation. Warranty terms are subject to each product’s individual conditions.
• Liability Limitations: To the maximum extent permitted by law, Ring Networks Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to loss of profit or data.

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of Ring Networks Limited or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from our website without prior written consent.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or practices of any third-party websites. We recommend that you review their terms of service and privacy policies.

10. Termination of Service

We reserve the right to suspend or terminate your access to our services at our discretion if we believe that you have violated these Terms or engaged in conduct harmful to us or other users.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

12. Amendments to Terms of Service

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. By continuing to use our services after the changes are posted, you agree to be bound by the revised Terms.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

• Phone: +254710787843
• Email: info@ringnetworks.co.ke
• Location: Junction Trade Center, 2nd floor, shop S-217, Nairobi, Kenya